CANCELLATION POLICY
At Relax Me Wellness, each experience is carefully reserved to provide you with the highest level of relaxation and personalized care. To ensure fairness and availability for all guests, we have implemented the following policy: Rescheduling Policy We understand that unexpected situations may arise. Relax Me Wellness allows appointments to be rescheduled only. We do not offer cancellations or refunds. Rescheduling Notice Requirement Clients must provide at least 24 hours’ notice to reschedule their appointment. This allows us the opportunity to offer the reserved time to another guest. Late Notice or Missed Appointments Appointments that are missed, or rescheduling requests made with less than 24 hours’ notice, may result in forfeiture of the session. No refunds or credits will be issued. Same-Day Rescheduling Same-day rescheduling requests will be accommodated based on availability but are not guaranteed.